Rental Terms:
Your credit card will be charged for the full retail value of the rental items, plus the standard shipping fee, when they are shipped to you. You will be credited for the difference between the retail price of the item and the rental rate when we receive the item back (less any necessary late fees).
Cleaning: You do not have to clean the items. We will have them professionally cleaned.
Late Fees: We must enforce a strict late fee policy, because other brides and grooms may be waiting on the same rental items. We expect the items to be shipped back to us no later than the third day after the wedding. For most Saturday weddings, we need to have them shipped by you by close of business Tuesday. That allows us time to have the items cleaned before the next rental availability. During busy wedding months, the same coat may be needed at two weddings fourteen days apart. The late fees are $25.00 per day per item. In the above scenario, for a wedding on Saturday the 1st of June, the items we expect the items to be sent on or before Tuesday the 4th. If you send it Wednesday, you will be refunded the difference of the retail price and the rental rate, less $25.00. If you send it Thursday, you will lose $50.00. If you run into trouble, call us as soon as possible so we can find a solution. Remember, other brides and grooms are depending on us.